Help

Help

How many cities PuCo Operational in?


We are currently present in Bhopal only.

Are the candidate you send qualified ?


Absolutely! We only bring in professionals who have been recommended and certified by experts. We conduct interviews, check referrals, licenses, and do background checks on each and every service provider. Only those professionals who pass our strict onboarding process are allowed to work with PuCo. All professionals are also required to complete an assessment test to verify their qualifications.

What happens if the service provider damages anything?


All of our service providers have passed through a vigorous assessment. In the unlikely event of our team damaging something, you can email us at support@pucohomeservices.com or give a call to our support team on 911122336.

What happens if the service provider does not arrive on time?


We immediately arrange for a replacement and schedule a time convenient to you to do the job or register a cancellation of the service requested.

What happens in case the requested job takes more time than expected?


We at PuCo understand that your time is valuable and are always striving to limit the time spent by service providers at your home. However the technicians are trained to update you if the job might take longer than expected. Please do expect a buffer of half an hour more or less than the stated time to complete the task.

How do I reschedule a job booked on PuCo?


Please do email us at support@pucohomeservices.com or call our support team on 911122336.

What are the modes of payment?


We currently accept only cash payment.

How do I book a service?


You can book a service on website or by cqalling us on 9111223336 or 9111223337. It's as easy as Book, Schedule & Relax. Book a service, schedule a time and relax while the job gets done at your home by our expert team.

How do I reschedule a job booked on PuCo?


Please do email us at support@pucohomeservices.com or call our support team on 9111223336.

How do I cancel a job booked on PuCo?


Please do email us at support@pucohomeservices.com or call our support team on 9111223336.

How can I share my feedback? (or) What should I do if I'm unhappy with the service?


After each service is completed, our customers are asked to rate the service on different parameters and judge the overall satisfaction of the service. You can also email us at support@pucohomeservices.com or call our support team on 9111223336.

What is the procedure for laptop/computer repair?


Minor repairs are performed at your house. However, if needed, the device will be picked up from your premises, with due permission, of course.

What is the turnaround time for a quotation for Computer Repair and the repair service after quotation is received?


Initially, an approximate quote is provided post evaluation at your house. If agreeable, we provide a final quote within 24 to 48 hours of pickup.

Do I still need to pay a fee, if you can’t repair my computer?


No, we do not charge anything if we can’t repair your computer . Diagnosis is done for free.

What is the approximate break-up of your charges?


After inspection, a quote is provided to you. We charge a min service charge of Rs.150 for any services provider in addition to the product charge . This charge may vary depending on the service provided.

Do you provide material and/or service warranty?


Warranty or guarantee on parts are offered as described on the material’s bill. Please insist on a material bill from the service provider, in case of external material charges. Regarding service, there is a 1 month warranty, such that if a problem of the same nature reoccurs, our services will be free of cost.